Cancellation Policy

At [Your Company Name], we understand that circumstances can change, and you may need to cancel or reschedule your services or orders. Below is our cancellation policy to ensure a smooth process for both parties:

1. Cancellation of Services

  • Standard Cancellation: You can cancel a service booking at any time before 24 hours of the scheduled service. A full refund will be issued.
  • Late Cancellation: Cancellations made within 24 hours of the scheduled service will incur a [percentage] cancellation fee. The remainder will be refunded.
  • No-show: If you fail to show up for a scheduled service without prior cancellation, no refund will be issued.

2. Cancellation of Orders

  • Pre-shipment Orders: Orders that have not yet been shipped can be canceled for a full refund.
  • Post-shipment Orders: Once the order has been shipped, it cannot be canceled. However, you may return the product under our return policy.

3. Refund Policy

  • Refunds for cancellations will be processed within [number] business days of cancellation approval.
  • Refunds will be issued to the original payment method.

4. How to Cancel

To cancel a service or order, please contact our customer support team at [contact information] or log into your account and request the cancellation through your dashboard.

5. Exceptions

Certain services or products may have specific cancellation policies that override this general policy. Please refer to the specific terms and conditions for such cases.